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Who we are?

Pannon Support group is a Budapest/Hungary based venture, group of companies
providing services in the areas related to Information Technology, Telecommunications and Engineering.

Based on our Experts’ and Service Partners’ experience, the knowledge of the local and regional market,
we achieved strong reputation building long-term relationships with our Customers.

We provide EFFICIENCY NEW TECHNOLOGIES SAFETY

We provide EFFICIENCY NEW TECHNOLOGIES SAFETY

History

Support Team (support.hu) Ltd. was formed in 1996, focusing on services for Microsoft server products from the beginning. The company later developed to become an IT system integrator, its Szoftver ABC brand (purchased in 2013) is a traditional IT software expert entity with over 25 years of experience. During the years additional companies were founded to comply with the different scopes of business activities added, the diverse need of Partners.

Mission (and Commitment)

Our mission is to help our clients create and preserve wealth and competitiveness by providing IT and engineering services based on latest technologies – yet being cost effective and time saving to implement. Our commitment is IT becoming a strategic force, a competitive element of business rather than a background service. Our companies’ vision is to build a long-term cooperation with the Customers, know them well to offer the most effective solutions available.

Services

Since the start our commitment was to provide high-level IT and engineering services based on Microsoft core infrastructure products. In time additional services were introduced, other Vendors’ solutions were added. Based on our experience, due to the flexible and cost-effective operations we built strong relationships on the regional and European market, provided complex services to international Clients.

20+

Years on the market

10+

Countries

500+

Finished projects

200+

Partners

Our Services

We provide the following services to our local and international Customers

IT systems support and maintenance

Consulting and development Project management

Project management

Unique/customized solutions and surveys

Backoffice services

Engineering services

Partner representation

Audit services

Rebranding Services

Rebranding is the strategy of developing a new, differentiated identity in the minds of consumers, investors, competitors, stakeholders.

 

REBRANDING SERVICES

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IT SYSTEMS SUPPORT AND MAINTENANCE

The wide range of offered services provide the possibility of Customer’s IT becoming from a background service to a strategic force, a competitive element of business. We help planning, implementing and building systems – on-premise, hybrid or could-based, provide maintenance and support for them.

CONSULTING AND DEVELOPMENT

Our services cover complex design of new IT systems, development and migration of existing IT environments, implementation of the plans. Among the services we provide checking / assessment of the current environment, consulting – software legality and licensing issues, development possibilities and pricing, project design and implementation.

PROJECT MANAGEMENT

Controlling / Implementation / Support of projects in connection with IT systems and technological areas of business, providing services to complete the projects in time using optimal amount of resources

UNIQUE/CUSTOMIZED SOLUTIONS AND SURVEYS

Based on comprehensive knowledge of the local business environment, the experience working with international clients and thus knowing their processes, we are able to effectively provide solutions to a wide range of unique/customized tasks and projects

BACKOFFICE SERVICES

Office infrastructure services include provision of some IT and Telecommunication services (email, storage capacity, print/scan/fax, etc), in addition partial personnel services can be added. Basic facility management services, equipment and car hiring also available, mainly for the company group members and ling-term customers.

ENGINEERING SERVICES

High level IT support; system integration services; operation, maintenance, fault and problem solving, all the services to keep the customer’s systems up and running, provided either as a flat-rate based, either as a time based agreement

PARTNER REPRESENTATION

Our international Partners can rely on Pannon Support to extend the support of their products and services to the territory of Hungary. Following the necessary trainings, our team of experts can provide for example maintenance of specific equipment, support of daughter companies and local offices in Hungary, representation in local language

AUDIT SERVICES

Auditing helps creating an overview about security and reliability of an IT system, provides information if the operations and data handling is in compliance with the company’s (or its owner’s) organizational rules, local and international regulations. Providing auditing services as a 3rd party company creates the possibility acting as an outsider entity, helps – for example – avoiding employer conflicts

 
PreviousNext

IT SYSTEMS SUPPORT AND MAINTENANCE

The wide range of offered services provide the possibility of Customer’s IT becoming from a background service to a strategic force, a competitive element of business. We help planning, implementing and building systems – on-premise, hybrid or could-based, provide maintenance and support for them.

CONSULTING AND DEVELOPMENT

Our services cover complex design of new IT systems, development and migration of existing IT environments, implementation of the plans. Among the services we provide checking / assessment of the current environment, consulting – software legality and licensing issues, development possibilities and pricing, project design and implementation.

PROJECT MANAGEMENT

Controlling / Implementation / Support of projects in connection with IT systems and technological areas of business, providing services to complete the projects in time using optimal amount of resources

UNIQUE/CUSTOMIZED SOLUTIONS AND SURVEYS

Based on comprehensive knowledge of the local business environment, the experience working with international clients and thus knowing their processes, we are able to effectively provide solutions to a wide range of unique/customized tasks and projects

BACKOFFICE SERVICES

Office infrastructure services include provision of some IT and Telecommunication services (email, storage capacity, print/scan/fax, etc), in addition partial personnel services can be added. Basic facility management services, equipment and car hiring also available, mainly for the company group members and ling-term customers.

ENGINEERING SERVICES

High level IT support; system integration services; operation, maintenance, fault and problem solving, all the services to keep the customer’s systems up and running, provided either as a flat-rate based, either as a time based agreement

PARTNER REPRESENTATION

Our international Partners can rely on Pannon Support to extend the support of their products and services to the territory of Hungary. Following the necessary trainings, our team of experts can provide for example maintenance of specific equipment, support of daughter companies and local offices in Hungary, representation in local language

AUDIT SERVICES

Auditing helps creating an overview about security and reliability of an IT system, provides information if the operations and data handling is in compliance with the company’s (or its owner’s) organizational rules, local and international regulations. Providing auditing services as a 3rd party company creates the possibility acting as an outsider entity, helps – for example – avoiding employer conflicts

Completed projects

OUR BRANDS

PANNON SUPPORT RENDSZERHÁZ

  • IT Core Infrastructure solutions
  • IT Maintenance and support
  • Value added HW & SW sales

SZOFTVER ABC

  • Brand representation
  • Software sales and licensing
  • Cloud solutions

PANNON IT SERVICES

  • International operations
  • Services for resellers
  • Project management

support.hu

  • Engineering services
  • Audits
  • Unique/Customized projects

PS UNION

  • Asset management
  • BackOffice services
  • Fleet management

PANNON SUPPORT SERVICES

  • International project management
  • Partner representation
  • Rebranding

Contact

Address

H-1119 Budapest, Petzval Jozsef u. 50-56.

Phone and fax

Phone: +36 1 382-0313

Fax: +36 1 371-1460

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